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COVID-19 Swab Tests at OneCare Clinics

17 November 2020

COVID-19 swab tests
Photo by Mufid Majnun on Unsplash

This post will be continuously updated as guidelines change.

Latest updates:

  • 1 Dec 2020 onwards: Approval letters will no longer be needed for those travelling under Reciprocal Green Lane arrangements
  • 11 Nov 2020 onwards: For pre-departure swabs - our clinics are now able to conduct IgM tests required by certain destination countries
  • 2 Nov 2020 onwards: Government Funded Swabs for newly hired staff (including interns) of non-residential long-term care services and psychiatric facilities are now available

Swab tests are available at all OneCare clinics, except for OneCare Clinic Bukit Batok.

Swab tests can only be done for:

  • Persons with symptoms of Acute Respiratory Infection, such as: fever, cough, sore throat, runny nose, shortness of breath, AND asked to do a swab test after being assessed by a doctor in a OneCare clinic -- Swab And Send Home (SASH)
  • Persons with Approval Letters from Reciprocal Green Lanes (RGL) or a Singapore Government agency -- Pre-departure Swabs
  • Persons who are newly hired at non-residential long-term care services and psychiatric facilities, and are asymptomatic -- Government Funded Swabs

Swab And Send Home (SASH)

Patients with COVID-19 related symptoms can be tested at Public Health Preparedness Clinics (PHPCs) through the Swab and Send Home (SASH) program.

At OneCare Clinics, a doctor will assess you, and they will determine if you require a swab test.

Please note that we do not provide swab tests to patients unless it is requested by a doctor.

After completing your swab test at the clinic, you are to stay home and observer safe distancing measures until you are notified of your results. If the results are negative, you will be notified via SMS. If the results are positive, our clinic and a representative from MOH will contact you for the next steps.

Find out more about SASH here.


Pre-departure Swabs

Are you approved for travel out of Singapore by a Reciprocal Green Lane (RGL) program / a Singapore Government agency? You are able to complete your pre-departure swabs at the following OneCare clinics:

Pre-departure swabs are by appointment only, and here are the steps that you should take to make an appointment:

  1. Have your Approval Letter* ready
  2. Have your flight details & passport ready
  3. Know your required testing window determined by your destination country
  4. Call your preferred clinic to make an appointment for your test (Provide flight & passport details)

You should make your appointment according to your required testing window determined by your destination country. Generally, you should complete your test at least 48 hours or 72 hours prior to your flight.

Our clinics will be able to advise on an appropriate appointment time (and results collection time) during your call with them.

Update: From 11 Nov onwards, we're also able to conduct the IgM tests required by certain destination countries. Please call our clinics to make an appointment.

Update: From 1 Dec onwards, *Approval letters will no longer be required. Please prepare your passport & flight details before contacting our clinics to make an appointment for your test.


Government Funded Swabs

Starting from 2 Nov 2020, newly hired staff (including interns) of non-residential long-term care services and psychiatric facilities can be tested at PHPC clinics.

You should be asymptomatic, and will not need to be assessed by a doctor before the swab.

Please ensure that you have a valid Approval Letter before visiting our clinics for the swab test.

No appointment is needed, and you're welcome to walk-in to a OneCare clinic for the test. However, do call the clinic before your visit to ensure that it will be open on your preferred time of visit.


Do comment on this post if you have any questions on swab tests at OneCare clinics.

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